Privacy Policy - EAK Wire
DESCRIPTION OF THE SERVICE
INFORMATION WE COLLECT
When you register for our Service or contact us, we collect your contact details including your name, email address, phone number (when contacting you by phone is necessary), your company name, account information, payment details, and your cryptocurrency wallet IDs from you.
We also gather information automatically about your device and how you use our site.
USE OF YOUR PERSONAL INFORMATION
- Provide & maintain our Services;
- Communicate to you about your account and updates on our Services;
- Allow you to customize your FollowThatPage experience.
- Process Cryptocurrency payments.
- Administrate our loyalty program (EAK points).
- Conduct marketing and promotional campaigns.
- Understand how our users interact with the platform and which features & services we should be improving.
- Administer our services by helping you (or your group) with your queries, complaints or claims.
- Improve our products and services, and develop new services and features.
- Comply with relevant laws, regulations and assist Competent Authorities when required by law. As required by applicable laws, we may disclose your personal information in connection with a government inquiry, court order, or judicial proceedings.
DISCLOSING YOUR PERSONAL DATA
The data collected by us may be transferred to payment processors, suppliers, service providers, professional or legal advisors, and relevant regulatory authorities.
If you upload an article to our website and submit it for distribution, we may publicly disclose your name as the author of that article on our Services.
OUR LAWFUL BASES
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
- Consent - we have permission from you after we gave you all the relevant information. You have the right to withdraw your consent at any time.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. We have a legitimate interest in improving our products and services.
- Legal obligation – we have to collect or use your information so we can comply with the law.
YOUR RIGHTS
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
- Your right to erasure - You have the right to ask us to delete your personal information.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
- Your right to object to processing - You have the right to object to the processing of your personal data.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
To make a data protection rights request, please contact us at
LOYALTY PROGRAM
We will collect and process additional information as necessary to support the generation of EAK points in connection with our loyalty program if you choose to participate, including your activity and point balance. This data will be used exclusively in administering the loyalty program and to confer to you related rewards or benefits.
CRYPTO-SPECIFIC CONSIDERATIONS
DATA SECURITY
DATA RETENTION
We will only keep your personal data for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
COOKIES AND TRACKING
We use cookies and other tracking technologies to personalize your experience on our website and to monitor usage and analytics. You can manage your cookie preferences through your browser settings.
CHANGES TO THIS POLICY
We may update this privacy policy periodically. Any changes will be posted on our website, and we will notify you of these updates.
COMPLAINTS
If you have any questions regarding your personal data, please reach us out at
